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Logistics Tracking

  • Logistics Tracking Instructions

Thank you for shopping with us! You can check your order's logistics status through the following methods to track your package's shipping progress in real-time.

  • How to Check Logistics Information?

Tracking link: https://t.17track.net/en#nums={order details}（For example：Tracking link: https://t.17track.net/en#nums=HMCSZ9254176649YQ）

Copy the tracking number from your order details → Paste it into the tracking entrance of the partner logistics provider’s official website below → Track your package location in real-time.

  • Logistics Status Explanation

Status Name Description
Order Confirmed Your order has been verified and is being prepared for shipment
Item Shipped from Warehouse The product has been shipped from the warehouse and is waiting for logistics pickup
Logistics Collected The package has been received by the logistics provider and transportation has started
Customs Clearance in Progress The package is undergoing customs inspection in the destination country
Customs Clearance Completed The package has passed customs inspection and continues domestic transportation
Out for Delivery The package is being delivered by the local logistics provider
Delivered The package has been successfully delivered and signed for by the recipient

  • Contact Us

If you encounter any issues during logistics tracking, please contact customer service through the following methods:

    • Customer Service Email: xxx
    • Online Customer Service: Real-time consultation in "Help Center" on the homepage
    • Working Hours: Monday-Sunday 9:00-20:00 (xxx Time)

  • Wish you a happy shopping experience!